Shipping policy
Manuka Performance USA Shipping Policy
Last Updated: 01 January 2024
1. Order Processing Time:
Orders placed on the Manuka Performance website are typically processed within 1-2 business days. Orders placed during weekends or holidays may require additional processing time.
2. Shipping Methods and Delivery Time:
We offer various shipping options to meet your needs. The delivery time and cost depend on the shipping method selected during checkout. Estimated delivery times are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that these are estimated delivery times and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier issues.
3. Shipping Rates:
Shipping rates are calculated based on the weight of the items in your order and the selected shipping method. You can view the shipping cost during the checkout process before completing your purchase.
4. Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
5. Shipping Restrictions:
Manuka Performance currently ships within the United States. We do not ship to P.O. boxes. For international orders, please contact our customer service for assistance.
6. Free Shipping:
We may offer free shipping promotions on qualifying orders. Please check our website or promotional emails for details on any ongoing free shipping offers.
7. Undeliverable Packages:
In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer, refusal of the package, or other reasons beyond our control, we will contact you to arrange re-shipment. Additional shipping fees may apply. Manuka Performance is not liable for lost or stolen packages.
8. Contact Information:
If you have any questions or concerns about our shipping policy, please contact us at:
[Manuka Performance Contact Information]
9. Changes to this Policy:
We reserve the right to update our shipping policy as needed. Any changes will be posted on our website, and the effective date will be revised accordingly.
Effective Date: 01 January 2024